After spending all that time and money on your business, you want to make it a success, and you need a strong team behind you that are equally as passionate. This does mean employees who you choose to appoint will have an impact on the success for the business, whether they are good or bad employees.

Persistent lateness is one of the most common problems that business owners and managers have to deal with on a daily basis and it can be time consuming to deal with. Often it impacts on your ability to deliver a service level and on the ‘good’ employees. There is an expectation that employees may be late from time to time, because of unexpected road works, the train maybe delayed, or traffic etc, but when the lateness becomes a regular occurence, it cannot be sustained. Acceptance that the employee is going to be late can only make the situation worse.

How to manage the persistent lateness

If it is not dealt with, the employee may not see it as an issue and therefore will not be given a sufficient amount of time to improve. Speak to them about it, explain to them what the business expectations are and try and ascertain why the lateness has been occurring; whilst trying to find ways to help them get around the problem. The issue may then get resolved and there is no need to take the issue any further. At this stage, this is an informal matter and therefore notes should be taken so there is evidence of the meeting, agreed actions and a point of reference. Ideally you would be looking to hold at least two informal meetings (with adequate records kept) before any decision is made to go to the next stage: formal stage.

If you feel you have an issue and you don’t know how to resolve it, then please call me, Tania De Bruler, Tel: 01905 317537 or email: